Overview
Hale is operated with a privacy-first approach to fitness data. We collect only the information required to provide core functionality, improve product performance, and support your account. We do not sell personal data.
Privacy
Policy
This policy describes how Hale collects, uses, stores, and protects personal information when you use our application and related services.
Last updated: August 26, 2025
Information we collect
Account information
Name, email address, phone number, and profile details provided during registration or account updates.
Fitness and health data
Workout logs, exercise history, nutrition entries, body metrics, vitals, and progress data you record in the app.
Media you submit
Meal photos and other images you choose to upload for nutrition logging. Camera access is used only when you initiate that action.
Technical data
Device type, app version, and diagnostic logs used to maintain security, fix errors, and improve reliability.
How we use information
Product functionality
To deliver workout tracking, nutrition logging, analytics, and trainer features.
Personalization
To surface relevant insights, plans, and progress summaries based on your activity.
Account services
For authentication, notifications, billing support, and customer assistance.
Trainer workflows
With your consent, selected data may be shared with your assigned trainer to support coaching and program management.
Data security
- Data is encrypted in transit and at rest using industry-standard protocols.
- Infrastructure is hosted on secure cloud services with access controls and monitoring.
- Internal access to user data is limited to authorized personnel on a need-to-know basis.
- We do not sell, rent, or trade personal information to third-party advertisers.
App permissions
Camera
Purpose: To capture meal images for nutrition logging.
When used: Only when you actively choose to log a meal with a photo. You may revoke camera access in your device settings at any time.
Your rights
Access and correction
Review and update profile and fitness data within the app where available.
Deletion
Request account deletion by contacting support@hale.fit. We will process verified requests in accordance with applicable law.
Permission controls
Manage device permissions, including camera access, through your operating system settings.
Policy updates
We may revise this policy to reflect product changes or legal requirements. Material updates will be communicated through the app or by email where appropriate. Continued use of Hale after an update constitutes acceptance of the revised policy.
Privacy inquiries
For questions about this policy or to exercise your data rights, contact our support team.
Email support@hale.fit